The dynamics of a relationship between an organisation and its people have been at the centre of incredible changes in communication technology, knowledge and global economy. However the diversity of views, identity, competence and orientation that resulted from these changes is often left implicit in the dialogue.
Most organisations still use a manufacturing model and deal with people and systems in a simplistic way, often assuming similarities and using one size to fit all.
This has become a nearly impossible task, since the key asset in a knowledge economy is the human brain. It responds only to the unique promoting of each individual. The explosion of information has also unleashed at the same time exercise of individual preferences and identity, bringing the wide spectrum of the human family into contact with each other. Simply, it is nearly impossible to achieve excellence in any organisation without basing it on healthy relations with people, recognising their uniqueness and engaging them through empathy for a common cause.
D&V Associate’s framework for excellence in working systems is a non-prescriptive system that supports relationships and organisations in the review and development of a strategic approach to this challenge. D&V Associate’s provides successful working systems as part of their overall journey towards excellence:
